Billing, upgrades & refunds
Manage your subscription, extend or upgrade your plan, and the refund policy.
Open Billing in the dashboard's top bar to see your owner, plan, status, purchase date and expiry / next renewal.
Subscription#
Quarterly subscriptions renew every 3 months. Cancel any time with click here to stop in Billing — your access stays active until the end of the current period.
One-time quarterly#
No automatic renewal. Use Upgrade your plan:
- Extend 3 months — adds another quarter.
- Upgrade to lifetime — switch to a lifetime licence (any subscription is cancelled automatically).
Lifetime#
Never expires. Nothing to manage.
Refunds#
Apex is a digital product with immediate access, so all sales are final (purchasing waives the EU 14-day withdrawal right). Exceptions are made at our discretion for verified duplicate charges or if we fail to deliver the service. Configuration problems or third-party scripts aren't grounds for a refund — our support team will help you fix them instead.
To request a refund, email [email protected] with your proof of purchase and Discord account. Full terms: Refund policy.
Apex